Job Posting


Patient Financial Services Representative
Job Title: Patient Financial Services Representative
Location: Cherry County Hospital and Clinic
Position Type: Full-Time

Position Summary: Join the Cherry County Hospital and Clinic team as a Patient Financial Services Representative. In this role, you'll perform a range of clerical and patient accounting tasks, ensuring adherence to standard procedures in patient accounting, accounts receivable, and hospital revenue cycle management.

Benefits:
• Competitive wage and benefits package.
• Fully paid health, dental, and vision insurance for employees.
• Retirement plan and long-term disability coverage.
• Paid time off and more!

Duties and Responsibilities:
• Handle daily electronic billing and submit insurance claims to third-party payers.
• Post payments received from various payor types, including Medicare, Medicaid, Managed Care, and patients.
• Accurately bill patient accounts and ensure timely claim submission and reimbursement.
• Review and forward manual patient account statements as necessary.
• Document billing activity and ensure compliance with billing regulations.
• Review claims for accuracy and coordinate with ancillary departments.
• Make corrections based on electronic payers' error reports.
• Ensure accurate posting of payments and adjustments to patient accounts.
• Respond to requests for itemized bills and patient inquiries.
• Visit patients in the Emergency Department or hospital for billing purposes.
• Review outstanding patient balances and secure appropriate payment arrangements.
• Maintain confidentiality of patients' medical and financial records.
• Comply with Corporate Compliance policies and Cherry County Hospital personnel policies.
• Perform other duties as assigned by the supervisor.

Skills and Abilities Required:
• Proficient in operating computers, business machines, and complex telephone systems.
• Strong verbal communication skills.
• Attention to detail for reading fine print on documents.
• Ability to handle accounts receivable credit and collections.
• Demonstrated capability in general office duties.
• Maintains confidentiality with utmost courtesy and tact.
• Familiarity with HIPAA and other confidentiality laws.
• Physical capability to sit, stand, and walk as necessary.

Minimum Job Requirements:
• High School diploma.
• 1 to 3 years of customer service and/or business office experience, preferably in a medical setting.
• Prior experience with Microsoft Excel, Word, and Windows.
• Knowledge of collection laws, third-party reimbursement, and basic hospital accounting.

Physical Demands and Working Conditions:
• Works in a well-lighted and ventilated office environment.
• Subject to frequent interruptions.
• Minimal exposure to excessive noise, dust, or extreme temperatures.
• Requires physical exertion of negligible up to 50 pounds of force.
• Involves sitting, talking, repetitive motion, and significant manual dexterity.
• Requires verbal and auditory abilities for telephone communication.

If you're passionate about healthcare and meet the qualifications listed above, we invite you to apply for this rewarding opportunity. Join Cherry County Hospital and contribute to our mission of providing exceptional care to our community.

We are an equal opportunity employer, dedicated to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apply today and make a difference!

Additional Information
Position Type : Full Time
Shift : Day

Contact Information
Stephanie Cumbow - HR Coordinator
Human Resources
510 North Green Street
Valentine, Ne 69201
Email: scumbow@cchospital.net
Phone: 4023762525 ext 169

Click Here to fill out our official online application.